Due to industry regulations, all ID Theft Assist customers must activate the credit monitoring benefit. We cannot simply add it to your program as you will need to provide additional personal information that was not required during your initial enrollment. This information includes your social security number during the enrollment process and possibly credit account numbers during the verification process.

We understand that this may make some feel uncomfortable so as a voluntary benefit to the program, you may choose not to activate. However, credit monitoring is a helpful tool in the fight against identity theft so we urge all of our customers to take advantage of this exciting addition. Please have your plan number handy as you will need it for our automated process.

The credit monitoring benefit is limited to one per household. For those subscribers who are interested in monitoring services for others in the household, you will have the opportunity to purchase additional monitoring at a 60% discount.

We are also pleased to announce that we have just expanded the amount of time your credit report and score will appear on your service from the first 30 days to unlimited. That means as long as you are enrolled in ID Theft Assist, you can access your Trans Union report at anytime.

After activating the credit monitoring benefit, you will receive credit alerts via e-mail. The alerts are notifications sent to you that inform when changes have been made to your credit report.  By staying aware of these changes, you can identify whether the actions are a result of fraud or of your own activity before damage can be done. A credit alert is generated whenever one of the following activities takes place.

• New inquires
• New accounts opened in your name
• Late payments
• Improvements to your report
• Bankruptcies and other public records
• New employers
• If a fraud alert is placed or reported on your file.  (You are typically notified of fraud alerts repeatedly.)

Customers can elect to receive their credit alerts by U.S. Mail. Customers can also elect to receive their alerts once per week or once per month.

Important Note: A new collection account or takeover of an existing account without an address change does not generate a credit alert. All ID Theft Assist clients are urged to continue to use caution even if activating this benefit by taking the following steps:

• Examine all monthly bank and credit statements for fraudulent charges.
• Order your federally mandated free credit report from a different repository every four months. This can be done at www.annualcreditreport.com or by calling 1-877-322-8228.
• If not already done, call 1-888-567-8688 to be excluded from lists for pre-approved, unsolicited credit and insurance offers.

CLICK HERE TO ACTIVATE YOUR CREDIT MONITORING BENEFIT